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Ten Soft Skills You Need

$495

Upgrade your tech skills with this training course. Launch your career to the stars with AstraTech IT Certification Training!

Please select a Learning Method below to get started:

  • Leadership & Professional Development

Course Highlights
ILT DURATION: 1 Day(s)
SKILL LEVEL: 
  • Intermediate
BRAND/TECHNOLOGY: 
TOPICS: 

Ten Soft Skills You Need Course Outline

Having the technical skills and knowledge is only one part of being the best you can potentially be in the workplace. In addition to hard skills, we must constantly develop the soft skills that allow us to work the most effectively with others. So, what are some of the most important soft skills?

This course has been approved for 7 PDUs | 7 CDUs

This course is intended for individuals who want to develop a core set of soft skill.

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  • Learn the most essential soft skills in today’s evolving workforce
  • Develop effective communication and empathy in our daily practice
  • Understand how self-confidence and flexibility make a big difference in credibility

GETTING STARTED

  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

WHAT ARE SOFT SKILLS?

  • Definition of Soft Skills
  • Empathy and the Emotional Intelligence Quotient
  • Professionalism
  • Learned vs. Inborn Traits

SOFT SKILL 1: COMMUNICATION

  • Ways We Communicate
  • Improving Non-Verbal Communication
  • Listening
  • Openness and Honesty

SOFT SKILL 2: TEAMWORK

  • Identifying Capabilities
  • Get Into Your Role
  • Learn the Whole Process
  • The Power of Flow

SOFT SKILL 3: PROBLEM SOLVING

  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-evaluation

SOFT SKILL 4: TIME MANAGEMENT

  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multitasking Myth

SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC

  • What Are You Working For?
  • Caring for Others vs. Self
  • Building Trust
  • Work Is Its Own Reward

SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY

  • Getting over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You’re Worth Your Weight in Adaptability

SOFT SKILL 8: SELF-CONFIDENCE

  • Confident Traits
  • Self-Questionnaire
  • Surefire Confidence Building Tactics
  • Build Up Others

SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM

  • Wow, You Mean I’m Not Perfect?
  • Listen With An Open Mind
  • Analyze and Learn
  • Clear the Air and Don’t Hold Any Grudges

SOFT SKILL 10: NETWORKING

  • Redefining Need
  • Identifying Others’ Interests
  • Reaching Out
  • When to Back Off

WRAPPING UP

  • Words From The Wise
  • Review Of The Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion Of Action Plans And Evaluations

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Contact Info

Email address
info@ittrainingclasses.com
Phone number
(813) 425-3300

Our Company

AstraTech was established out of a passion for education and the core belief that knowledge is the ultimate super power. Our mission is to revolutionalize the IT education industry with our wide range of innovative & cost-effective IT certification training courses.