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Developing Successful Interpersonal Skills

$795

Upgrade your tech skills with this training course. Launch your career to the stars with AstraTech IT Certification Training!

Please select a Learning Method below to get started:

  • Leadership & Professional Development

Course Highlights
ILT DURATION: 1 Day(s)
SKILL LEVEL: 
  • Intermediate
BRAND/TECHNOLOGY: 
TOPICS: 

Developing Successful Interpersonal Skills Course Outline

In our inter-connected world, good communication and cooperation is key to working efficiently. Respectfully engaging with others can enhance or inhibit workflow and be the difference between the success or failure of a project or an entire organization.

Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 7 PDUs | 7 CDUs

Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course.

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  • Recognize the difference between hearing and listening
  • Enhance interpersonal relationships through the use of verbal and non-verbal communication
  • Employ techniques to move towards high-quality conversation
  • Create a positive impression through a powerful introduction
  • Influence others through sharing perspectives and opinions constructively
  • Use logic and emotion to persuade and collaborate
  • Identify ways of sharing thoughts and opinions constructively
  • Prepare for and conduct simple negotiations

The Importance of Interpersonal Skills

Verbal Communication Techniques

  • Hearing versus Actively Listening
  • Connecting with Powerful Communication

Non-Verbal Communication

  • Understanding the Elements of Vocal Delivery
  • Interpreting and Applying Body Language
  • Building Self-Awareness

Creating a Powerful First Impression

  • Creating a Powerful Introduction
  • Cultivating Your Impact

The Art of Conversation

  • Mastering the 4 Levels of a Conversation
  • Moving a Conversation Along
  • Applying Tools for Deepening Conversation

Influence and Persuasion

  • Influencing Others
  • Seeing the Other Side
  • Building Bridges
  • Extending Your Influence

Interacting Positively

  • Applying Logic and Owning Emotions
  • Disagreeing Constructively
  • Bringing People to Your Side
  • Building Consensus

Negotiation Basics

  • Planning for Negotiation
  • Managing the 4 Stages of Negotiation
  • Arriving at an Agreement

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Contact Info

Email address
info@ittrainingclasses.com
Phone number
(813) 425-3300

Our Company

AstraTech was established out of a passion for education and the core belief that knowledge is the ultimate super power. Our mission is to revolutionalize the IT education industry with our wide range of innovative & cost-effective IT certification training courses.