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To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, the use and development of metrics to manage processes, and describes the roles needed to implement a business process management approach.
This course has been approved for 7 PDUs | 7 CDUs
The course is for anyone who needs to understand the basics of managing processes in their organization through a practical, easy-to-use framework. This course aligns with ABPMP??s Guide to the BPM Common Body of Knowledge (BPM CBOK ?) and is part of the Business Process Management (BPM) certificate program.
