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55342 Supporting and Troubleshooting Windows 11

$595 - $2,495

Upgrade your tech skills with this , training course. Launch your career to the stars with AstraTech IT Certification Training!

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    • Microsoft Technical
    • Windows 11

    Course Highlights
    ILT DURATION: 4 Day(s)
    SKILL LEVEL: 
    • Intermediate
    BRAND/TECHNOLOGY: 
    TOPICS: 

    55342 Supporting and Troubleshooting Windows 11 Course Outline

    This is a 4-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

    The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations.

    0
    • Important Windows 11 features
    • How these features are used in an Active Directory
    • How to troubleshoot these features

    1: Introducing Windows 11

    • Overview of Windows 11
    • Recommendations for typical troubleshooting procedures
    • Troubleshooting installation and deployment
    • Introduction to management and troubleshooting tools

    2: Administering Windows 11 remotely

    • Using Windows Admin Center
    • Using Windows PowerShell
    • Implementing Remote Management

    3: Troubleshooting startup and performing system recovery

    • Recovering Windows 11
    • Configuring the Registry
    • Troubleshooting Windows 11 startup
    • Implementing and troubleshooting BitLocker
    • Troubleshooting OS service Issues

    4: Troubleshooting devices and device drivers

    • Overview of hardware troubleshooting
    • Troubleshooting device drivers

    5: Configuring and troubleshooting network connectivity

    • Configuring network connectivity
    • Troubleshooting network connectivity
    • Implementing and troubleshooting name resolution
    • Implementing and troubleshooting remote access

    6: Troubleshooting Group Policy

    • Overview of Group Policy
    • Resolve GPO application issues on client devices

    7: Configuring and Troubleshooting Security Settings

    • Implementing network security
    • Implementing Windows 11 security features
    • Configuring and troubleshooting user accounts

    8: Configuring and Troubleshooting User State

    • Implementing and troubleshooting user state
    • Implementing and troubleshooting Folder Redirection

    9: Configuring and Troubleshooting Resource Access

    • Configuring and troubleshooting file access.
    • Configuring and troubleshooting shared folders.
    • Implementing and troubleshooting Work Folders.
    • Managing and troubleshooting printers.
    • Recovering files.

    10: Troubleshooting apps

    • Troubleshooting desktop apps
    • Troubleshooting app compatibility
    • Managing UWP apps

    11: Monitoring and Maintaining Windows 11

    • Monitoring Windows 11
    • Optimizing Windows 11 performance
    • Managing Windows 11 updates

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    Contact Info

    Email address
    info@ittrainingclasses.com
    Phone number
    (813) 425-3300

    Our Company

    AstraTech was established out of a passion for education and the core belief that knowledge is the ultimate super power. Our mission is to revolutionalize the IT education industry with our wide range of innovative & cost-effective IT certification training courses.